Frequently Asked Questions

Under TR19 guidance, most Cardiff commercial kitchens need professional extract cleaning at least every six months. High-volume operations such as takeaways, fish and chip shops and busy city-centre restaurants typically need cleaning every three months because of how quickly grease accumulates.

TR19 is the industry standard for the hygiene of commercial kitchen extract systems, published by BESA (the Building Engineering Services Association). A TR19-focused clean covers the canopy, the full ductwork run and the extraction fan, with grease-depth readings and a compliance certificate.

TR19 is a Technical Report number from BESA — the full title is the Guide to Good Practice for the Fire Risk Management of Grease Accumulation within Kitchen Extract Systems. It's the document insurers and fire-risk assessors use as the benchmark.

Canopy cleaning covers the visible hood, baffle filters and grease channels. Ductwork cleaning covers the hidden duct run from the canopy to the external discharge — where the most dangerous grease builds up. A full TR19 clean does both, plus the fan.

TR19 itself is guidance rather than law, but you have legal duties under the Regulatory Reform (Fire Safety) Order 2005 to manage fire risk, and food hygiene regulations to keep premises clean. In practice, insurers and fire-risk assessors treat TR19-standard cleaning as the required benchmark.

Yes. Most commercial kitchen insurance policies require the extract system to be maintained to a recognised standard. After a grease-related fire, a loss adjuster will ask for your cleaning records — without them, a claim can be challenged or refused.

If a fire involves grease ignition and you can't show documented TR19-standard cleaning, the insurer may argue a maintenance condition of the policy was breached, which can reduce or invalidate the claim. Keeping certificates and photographs protects you.

Yes — the Regulatory Reform (Fire Safety) Order 2005 applies to virtually all commercial premises in England and Wales, including kitchens. It requires the responsible person to manage fire risk, and grease accumulation in extract systems is a recognised fire risk.

An environmental health officer can require improvements, issue notices, or in serious cases close a kitchen. Documented extract cleaning and a clean system help demonstrate you're managing hygiene and fire risk properly.

Yes — we arrange kitchen extract cleaning quotes across the whole of Cardiff, from the city centre and Cardiff Bay to Roath, Canton, Cathays, Llandaff, Whitchurch and the surrounding suburbs.

Yes. As well as Cardiff we arrange quotes across the surrounding South Wales area, including Penarth, Barry, Caerphilly and Dinas Powys.

We aim to respond to every enquiry the same day. Send your kitchen details through the quote form or call us, and we'll arrange a tailored, no-obligation quote.

We arrange and manage your enquiry and connect you with a specialist TR19-certified cleaning provider who carries out the work. You receive a single, clear quote and full certification on completion.

It depends on the size of the system and how heavily it's used, but most single-kitchen cleans are completed in a few hours, usually scheduled outside service times to avoid disruption.

Every clean arranged through us includes a post-clean certificate, before-and-after photographs, grease-depth readings and a recommended next-service date — exactly what your insurer, EHO inspector and fire-risk assessor will ask to see.

Yes. Every clean is documented to the TR19 standard, with a certificate confirming the scope of work, the system condition and the next recommended service date for your compliance file.